OLD ❌
REVISION ✅
Align your team with a full view of every customer journey. HubSpot gives visibility to your marketing, sales, and service teams together, on the same AI-powered CRM platform.
Grow better with HubSpot
REVISION
Align your team with a full view of every customer journey.
Customer Platform ❌
REVISION
CRM Platform
Someone who leads and takes care of data, teams, and customers ❌
REVISION
Marketing, Sales, and Service teams
Business
REVISION
With the persona given, it can be implied by the user what type of business they’re in.
The Main Capability has to be the key unlock, and the new thing made possible by your product — the actions enabled through use of features.
We may be wasting valuable screen real estate by repeating the “HubSpot” name in the headline.
On the “order of benefits” spectrum we can consider “Grow better” to be way down the line, and lots of variables are at play for that to happen. It’s very bold, and slightly misleading for HubSpot to claim this benefit is possible with the use of their customer platform. Execution from the client side matters way more.
So let’s step back a few steps, and return to the first order benefit, and promise that makes most sense: aligning your marketing, sales, and service teams on what’s happening with every customer
Also, section #4 on the page arguably does a better job at capturing the all-encompassing nature of their software:
The Product Category gives frame of reference and alludes to the competitive space we’re in. Only the brands that’ve acheived extreme awareness are “allowed” to omit this (even that take with a grain of salt).
The Persona is the actual end-user, buyer, or decision-maker we’re going after.
The Company Type refers to any specific attributes and general areas where the company operates.
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https://airtable.com/embed/appmavIfz38nxgI9K/pagxicpdYr1FqpHBj/form
https://airtable.com/appmavIfz38nxgI9K/pagxicpdYr1FqpHBj/form
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Credit: This exercise was developed by Anthony Pierri and Robert Kaminski of Fletch PMM. We appreciate their generosity in sharing this valuable educational resource with the public.